Collection of Information:
Only information that is required to manage your account, to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback for identification, authentication purposes and service improvement as it relates to the company itself, will be collected, used and disclosed. We maintain the privacy of any contact information you provide to us on registering for our Services or when contacting us with inquiries or further information. We use such information only for the purposes for which the information is being collected for (subject to the exclusions and disclosures we have listed below) unless you agree that we may disclose it to any other third parties.
The first type of information we collect is “Personal Information” which refers to the information about an identifiable individual, i.e. your name, address, email address, credit card information, birth date and gender. We shall identify the data being collected and the purposes for which it will/may be used at the time of collection.
Certain requested Personal Information is required to register to use the Website or Services or be able to access and use the Website or Services at all. Providing Personal Information is your choice, and you can decide whether to provide or not. However, by not providing certain information, you may not be able to register and or use the Website or Services at all. In some instances, it may also mean that you will not be able to use only certain features of the Website or Services. We may collect Personal Information in respect of the Website through the registration process, communications with you ( email, phone, etc. ), purchases, surveys, and user support.
The second type of information we collect is: “Non-Personal Information” which refers to the information of an anonymous nature that is not capable of being linked to an identifiable individual, such as the domain used to access the Website, IP Address ( Internet Protocol Address ) and the type and version of browser or operating system being used by visitors to the Website when the foregoing is not linked to a specific individual.
Such Non-Personal Information is collected by us while operating this Website. For example, our web servers may automatically collect Non-Personal Information that is provided through your browser and/ or stored in a cookie when visiting our Website.
Personal Information Collected:
The following types of Personal Information will be collected by MeatMix from users who register for the Services for the purposes more specifically set out below:
• first name;
• last name;
• full address;
• email address;
• phone number (home and/or cell);
• credit card and billing information.
Collected Information Usage: We collect information for the following purposes:
To purchase our services, you must provide certain Personal Information to us such as your full name, address, phone number, credit card and email address. Provision of the Services: MeatMix.ca uses your name and address to deliver the products you order through the Website
• Personalization of the Services:
In addition to the Personal Information required to administer your account, MeatMix.ca may also collect demographic information such as household members and their ages to provide relevant order suggestions for your meat deliveries, blog ideas, etc.
• Payment for Services:
• Transactional Notifications:
We collect statistics about the use of the Services used through the Website, including order types by demographic and location. This information will be used to improve our Services and product line. This information will be kept confidential. However, collective statistics that constitute Non-Personal Information will be kept by us, and such aggregate statistics may be made available to other members or third parties.
• System Cookies & Logs:
We also use pixels and cookies (including Google and Facebook Analytics) to track pages viewed on our Website and use this information to better understand our traffic, send targeted advertising to users on third-party websites, create custom Website advertising audiences to send targeted ads via email and on third-party sites, and to analyze responses to advertising.
Advertisements by Third-Parties:
As of today’s date, we only share your Personal Information in respect of the Website with partners and service providers such as payment processors, analytics providers, website hosting, and cloud service providers. Since all our servers are located in Canada and accordingly your Personal Information stored on our servers may be available to the Canadian government or its agencies under a lawful order, regardless of the safeguards we have put in place for the protection of your Personal Information. In the future, we may use third parties to help us improve our Website and/or our Services. These third parties will be subject to contractual restrictions prohibiting them from using our user personal information. Still, they will have limited access to our user personal information to help us improve on websites and or our services.
If MeatMix has a reason to believe that disclosing some of our user personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website members, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities, MeatMix may disclose your personal information to third parties without consent. MeatMix may disclose Personal Information when we believe in good faith that such disclosure is required by and following the law.
The security of our user’s Personal Information is crucial to us. We promise to employ any reasonable efforts to store and maintain your Personal Information in a secure environment. We undertake rigorous contractual, technical, administrative, and physical security steps designed to protect the Personal Information that you provide to us. Our implemented procedures are designed to limit the distribution and sharing of any of your Personal Information to only such team members as are reasonably necessary to carry out the stated purposes we have conversed with you. In some cases, when you provide credit card or other payment information to us, our Website works to help protect the security of your credit card and other payment information during transmission by using industry-standard Secure Sockets Layer (SSL) encryption technology. The security of your Personal Information is also your responsibility, for example, you are to never give out your email account information or your password for the Services to any third parties.
Retention of Information:
Modification of this Policy:
Accuracy and Access:
At any time, you can access the Personal Information we have in our database about you to verify the Personal Information we have collected for you and to have a general accounting of our uses of that information. You will be required to send a written request, and we will provide you with a copy of your Personal Information on file. Although, in certain limited conditions, we may not be able to make all relevant information available to you, such as where that information also relates to another user. In such conditions, if you request an explanation, we will provide reasons for the denial to you. You have an option to update, correct, delete or add to your Personal Information as appropriate, required or needed.
As suitable, this amended Personal Information will only be transmitted to those parties to whom we have permission to share your information with. Having up-to-date and accurate Personal Information about our customers allows us to provide the best possible service and experience.
If you would like to access your information, or have any questions, comments or suggestions, please contact us at sales@MeatMix.ca
Last Updated: April 10th, 2020